Terms Of Condition

 

This website is operated by ChroniXEase. Throughout the site, the terms “we”, “us” and “our” refer to ChroniXEase ChroniXEase Pros offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

    You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

    SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

     

    90-Day Money Back Guarantee Terms and Conditions

    Eligibility:
    Our 90-day money-back guarantee is available to all customers who purchase Product directly from our official website.
    To be eligible for a refund, the product must have been used according to the instructions provided and must not have caused any adverse reactions or allergies.

    Refund Process:

    To initiate a refund, customers must contact our customer service team within 90 days of the purchase date.

    Customers will be required to provide proof of purchase (order number, receipt) and a brief explanation of why they are unsatisfied with the product.
    Upon receiving the request, our customer service team will review the case and provide a return authorization number (RMA) and instructions for returning the product.

    Return Instructions:
    The product must be returned in its original packaging, including any accessories, manuals, and free gifts received with the purchase.
    Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the product.
    The product must be returned to the address provided by our customer service team within 14 days of receiving the RMA.

    Refund Details:
    Once the returned product is received and inspected, we will notify the customer of the approval or rejection of their refund.
    If approved, the refund will be processed within 7-10 business days and automatically applied to the original method of payment.
    The refund amount will be the purchase price of the product minus any shipping charges.

    Exclusions:
    Our 90-day money-back guarantee does not cover products that have been damaged due to misuse, neglect, or unauthorized alterations.
    Products purchased from unauthorized resellers or third-party websites are not eligible for this guarantee.
    This guarantee is limited to one refund per household.

    Contact Information:
    If you have any questions or need assistance with the refund process, please contact our customer service team at:
    Email: support@chronixease.com
    Phone: 833-216-9515
    Address: 1180 Grimes Bridge Road STE 500 Roswell,Ga 30075
    By purchasing Chronixease you agree to abide by these terms and conditions. We are committed to your satisfaction and look forward to assisting you with any concerns you may have.